Returns & Exchanges
At MOOLK, we want you to love every piece you wear, which is why we offer a flexible 30-day return window for all full-priced items. If your garment isn't the perfect fit, we provide easy options for store credit, exchanges, or refunds to ensure your shopping experience is seamless.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Ensure all garments are in their original condition, unworn and unwashed, with all MOOLK tags still securely attached.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop your package at any authorized carrier location.
Receive Your Resolution
Once our warehouse team inspects your return, your store credit or refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing