Frequently Asked Questions
Everything you need to know about shopping with MOOLK.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. Processing time at our warehouse is usually 24-48 hours.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as fit may vary between different styles and fabrics.
Do you offer international shipping?
Yes, MOOLK ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.